Municipal Corporation of Delhi (MCD)
Empowering Delhi's civic infrastructure with intelligent automation.
The Municipal Corporation of Delhi manages an immense volume of civic operations across the capital. Mudda proposes a comprehensive AI intervention to streamline grievance management, automate inter-departmental workflows, and enhance resource allocation across its vast jurisdiction.
Current Challenges
- High volume of daily citizen grievances spanning sanitation to infrastructure.
- Siloed departmental communication delaying resolutions.
- Manual sorting and routing of physical and digital correspondence.
Mudda's AI Solutions
AI-Powered Grievance Routing
Automatically categorize and route complaints to the precise ward and department based on natural language understanding of the grievance.
Automated Work Transfer
Seamlessly transfer files and approvals between departments digitally, with AI summarizing the context and required actions.
Intelligent Mail Room
Digitize physical mail using OCR and AI to extract intent, automatically updating the relevant department's dashboard.
Ready to modernize MCD?
Deploy our tailored AI ecosystem to transform operational efficiency, enhance citizen satisfaction, and establish a future-ready civic infrastructure.
Schedule a Consultation